Claims Specialist I
Core
Support the travel insurance claims process by setting up new claims, managing documentation, and providing operational support to the claims team and external partners.
Role type
Entry-level claims support specialist
Builds
Travel insurance claim transactions and documentation
Domain
Insurance / Travel
Required skills
Claims system proficiency, Data entry, Microsoft Office tools, High-volume back-office experience, Attention to detail, Time management
Preferred skills
Customer service, Communication
Technologies
AS400 IMS/21 system, Microsoft Office
Responsibilities
Review initiation systems and set up new claims, Set and maintain claim reserves, Process claim transactions and correspondence, Scan and index claim documents into AS400 IMS/21 system, Verify travel insurance coverage using various methods, Cultivate relationships with tour operators and cruise lines, Assist with audits, reports, and special projects