Facilities Administrator - Soft Services
Core
Manage soft services within facility operations, ensuring high standards in service delivery, vendor coordination, site upkeep, and compliance with safety policies.
Role type
mid-level facilities administrator (soft services)
Builds
workplace environment and operational efficiency for employees
Domain
facilities management / corporate real estate
Required skills
vendor management, inventory management, safety compliance, stakeholder relations, event logistics, reporting, procurement planning, attendance validation, waste management oversight, helpdesk ticket management, audit support
Preferred skills
Microsoft Office Suite proficiency, customer-facing experience, team collaboration
Technologies
Microsoft Office Suite
Responsibilities
Oversee internal and external teams to ensure consistent, high-quality service; Manage vendor performance, contracts, and SLAs; Maintain building infrastructure, office equipment, and inventory; Ensure adherence to risk assessments, safety protocols, and company policies; Coordinate office relocations, manage vending/beverage services, and assist with special projects; Monitor and close soft services helpdesk tickets; Prepare MIS reports on service performance and vendor metrics; Collate and submit monthly accruals for soft services expenses; Verify attendance of outsourced staff; Oversee segregation, disposal, and recycling in line with environmental standards; Assist in preparing for ISO, CLRA, and other organizational audits.
Seniority
Mid-level, hands-on IC