Account Manager (APAC)
Core
Manage a portfolio of small and mid-market maritime customers, ensuring smooth deployments, renewals, and expansion while coordinating cross-functional teams.
Role type
Account Manager (Small & Mid-Market)
Builds
AI-powered visual fleet intelligence platform for maritime operations
Domain
Maritime industry + SaaS
Deliverable
client delivery
Required skills
Account management, customer relationship management, deployment coordination, stakeholder mapping, CRM usage, cross-functional collaboration, international communication
Preferred skills
Mandarin speaking, regional languages
Technologies
HubSpot, Jira
Responsibilities
Own and maintain a portfolio of small and mid-market accounts, coordinate customer deployments and onboarding, support renewals and expansion opportunities, collect and relay customer feedback to product teams, manage administrative tasks for key accounts
Seniority
Mid-level, hands-on IC