Implementation Consultant
Core
Lead end-to-end SaaS software implementations from kickoff to post-launch adoption, combining project management, business process analysis, and technical consulting to ensure client success.
Role type
Senior IC Implementation Consultant (SaaS)
Builds
SaaS platform implementations and client onboarding workflows
Domain
B2B SaaS / Cloud Software
Required skills
Project management, Business process analysis, Software configuration, Client onboarding, Data migration, System integrations, UAT coordination, Training delivery, Troubleshooting, Change management
Preferred skills
CRM/ERP/HRIS implementation experience, Workflow automation, API integration knowledge, SOP creation, Asana/ClickUp/Jira/Monday.com/Trello proficiency
Technologies
Asana, ClickUp, Jira, Monday.com, Trello
Responsibilities
Lead implementation projects from kickoff to go-live, Configure software based on client requirements, Coordinate data migration and API integrations, Deliver user training and documentation, Troubleshoot implementation issues, Manage multiple concurrent projects
Seniority
Mid-Senior, hands-on IC