Account Solution Engineer – Local Government & Education
Core
Account Solution Engineer driving digital transformation for public sector and education clients using Salesforce AI and CRM solutions.
Role type
Senior IC Account Solution Engineer (Presales)
Builds
Salesforce Public Sector Solutions, Education Cloud, and Agentforce AI solutions
Domain
Public sector & Education / CRM & AI
Deliverable
production ML models | product features
Required skills
Salesforce platform expertise, AI/LLM application building, solution architecture, RFP management, stakeholder communication, data modeling, API integration, prompt engineering
Preferred skills
Public sector/education domain knowledge, Agentforce/Data Cloud experience, AI-powered dev tools (Cursor, Claude), enterprise data warehouse integration (Snowflake, Databricks, BigQuery)
Technologies
Salesforce, Agentforce, Data Cloud, Snowflake, Databricks, BigQuery, LLMs
Responsibilities
Articulate Salesforce value to public sector and educational leaders, assess business requirements and propose solutions, manage solution cycle with cross-functional teams, deliver tailored demos and presentations, prepare RFPs and provide technical training, gather customer feedback for product enhancement, monitor technology trends, promote enablement activities, build proof-of-concept agentic solutions, co-build with customers and partners
Seniority
Senior, hands-on IC
