German-Speaking Account Manager – Customer Success & Optimis
Core
German-speaking Account Manager supporting hosts in the property and hospitality sector to build relationships, optimize account performance, and drive business growth.
Role type
Account Manager (Customer Success)
Builds
Host accounts and listing quality for property/hospitality clients
Domain
Property management / Hospitality
Deliverable
client delivery
Required skills
Relationship management, Salesforce/CRM proficiency, data-driven decision making, multi-account management, sales target achievement
Preferred skills
Hospitality background, Mixmax experience, critical thinking, emotional intelligence
Technologies
Salesforce, Mixmax
Responsibilities
Build and maintain long-term relationships with hosts, provide tailored advice to improve listing quality, manage a portfolio of high-value accounts using CRM tools, identify opportunities for account growth, represent the Voice of the Customer to improve products and services
Seniority
Junior to Mid-level (1–2 years experience)