Gerente Comercial Contact center Previsión
Core
Lead and develop the commercial team for the WEB channel in the insurance sector, managing leads, sales funnel tracking, and achieving sales targets.
Role type
Senior commercial manager (digital sales/inside sales)
Builds
Insurance sales and digital lead conversion
Domain
Insurance / Digital Sales
Required skills
Commercial team leadership, Contact Center management, Digital sales/Inside Sales, Lead management, Sales funnel administration, Sales metrics analysis, Coaching and team development, Negotiation and objection handling, Digital tools proficiency (HubSpot, Vixiees, AI), Action planning, Results orientation
Preferred skills
Experience managing high-volume businesses (100M+ annual revenue), Experience training supervisors and leaders, Ability to transform underperforming operations
Technologies
HubSpot, Vixiees, Artificial Intelligence
Responsibilities
Lead the commercial team for the WEB channel, Manage leads from generation to closure, Analyze sales indicators and productivity, Conduct coaching and provide feedback to advisors, Establish action plans to address deviations, Negotiate and handle objections
Seniority
Senior, hands-on IC
