Industrial Relations Officer
Core
Coordinates and supports employee relations processes, providing advice to management on disciplinary, grievance, and incapacity procedures while maintaining legally compliant records.
Role type
Industrial Relations Officer
Builds
Documentation for disputes, bargaining council matters, and CCMA cases
Domain
Human Resources / Labor Law (South Africa)
Deliverable
client delivery
Required skills
Disciplinary process management, Workplace investigations, Grievance administration, Incapacity procedures, Record keeping, South African labor law knowledge, Conflict resolution, Report writing
Preferred skills
HRIS systems knowledge, Honours degree in HR/Labor Law
Technologies
MS Office (Excel, Word, PowerPoint, Outlook, SharePoint), SAGE HRIS
Responsibilities
Coordinate disciplinary processes and prepare documentation for disputes and CCMA cases; Conduct impartial investigations into workplace complaints; Administer employee grievances and incapacity processes; Maintain confidential records and generate IR analytics reports; Provide advisory guidance to line management on fair employment practices; Support occupational health and safety compliance.