Assistant Manager/ Officer, Collection - Retail Credit
Core
Execute debt collection activities to maximize recovery and minimize credit loss in the retail credit sector.
Role type
Assistant Manager/Officer, Retail Credit Collection
Builds
Debt recovery outcomes and minimized credit loss rates
Domain
Financial services / Retail banking
Required skills
Retail credit collection workflow management, credit and financial analysis, data management and analysis, Excel proficiency, negotiation, stakeholder communication, analytical mindset, multitasking
Preferred skills
AI tools for data analysis, Putonghua fluency
Technologies
Excel, AI tools
Responsibilities
Execute debt collection processes to maximize recovery and minimize credit loss, prepare data for reporting on collection progress, ensure compliance with bank standards and regulatory requirements, improve collection operation effectiveness and KPIs, support change initiatives and process reviews via UAT and stakeholder coordination, provide cross-functional support within the collection team
