Senior Customer Success Manager Benelux
Core
Own strategic Benelux relationships with international brands and top-tier agency partners to drive digital commerce outcomes and growth.
Role type
Senior Customer Success Manager (Strategic Accounts)
Builds
B2B SaaS platform for digital commerce marketing
Domain
B2B SaaS / Digital Commerce / E-commerce
Required skills
Strategic account management, stakeholder management, commercial target planning, online marketing knowledge, client-side experience (preferred), Dutch (C2), English (C1)
Preferred skills
Client-side experience at marketing agency or in-house digital marketing team (e-commerce)
Technologies
Channable platform
Responsibilities
Business-goal alignment and planning, stakeholder management & multi-threading, strategic cadence (reviews, demos, trainings), portfolio & account ownership (retention, expansion, forecasting), voice of the customer (enablement, insights), process improvement
Seniority
Senior, hands-on IC