Sales Support Administrator - Middle East & Africa
Core
Coordinate the full order-to-cash process for customers and distributors in the MEA region, serving as the main point of contact for order-related matters.
Role type
Sales Support Administrator
Builds
Order-to-cash operations for the Middle East & Africa region
Domain
Sales Operations / Logistics
Required skills
Order processing, Invoicing, Logistics coordination, Stakeholder communication, Forecast tracking, Issue resolution
Responsibilities
Manage the full order-to-cash process including order processing, internal follow-up, transport coordination, invoicing and after-sales support. Coordinate with Supply Chain, Logistics, Production, Sales and Marketing to ensure efficient handling of orders and customer requests. Liaise with Supply Chain to follow up on customer forecasts and contribute to smooth production planning. Proactively follow up on orders, identify potential issues and keep both customers and internal stakeholders informed.