Job
Core
Coordinate customer orders, logistics, export documentation, and sales administration to ensure accurate and timely order fulfilment.
Role type
Logistics and Sales Administration Officer
Builds
Customer order fulfilment, export documentation, and sales support processes
Domain
STEM education / Logistics & Sales Administration
Required skills
Order processing, export documentation, logistics coordination, inventory management, customer enquiry handling, data record maintenance, sales support, MS Office, accounting software
Preferred skills
Master's degree in management or MBA, 2+ years of experience in the position
Technologies
MS Office, accounting software
Responsibilities
Prepare and process invoices, packing lists, and shipping documents; Process customer orders from receipt through dispatch; Coordinate with logistics providers for inbound and outbound shipments; Monitor external warehouses and Amazon inventory; Review and process incoming e-shop orders; Handle customer enquiries and order-related issues; Provide administrative support to the Sales Team; Maintain accurate customer, order, and product records; Prepare weekly operational and sales-related reports; Support customer account administration and set-up; Monitor progress of customer orders and accounts.