Callcenteragent (m/w/d) - Onlineportal-Touristik - Berlin
Core
Customer support and sales for a travel portal, handling hotel bookings, cancellations, and travel inquiries.
Role type
Customer service agent (travel)
Builds
Hotel bookings and travel reservations
Domain
Travel / Hospitality
Deliverable
client delivery
Required skills
German (fluent), English (intermediate), booking management, customer consultation, complaint handling, stress resistance, shift work flexibility
Preferred skills
Prior experience in the travel industry, prior call center experience