Crew Accommodations Agent
On-site
Core
Coordinate hotel accommodations and ground transportation for airline crew members and manage booking workflows.
Role type
Travel operations agent
Builds
Hotel and ground transport bookings for flight crews
Domain
Aviation support / Travel logistics
Required skills
Hotel sourcing, rate negotiation, complex coordination, client communication, shift work flexibility, Microsoft Office proficiency
Preferred skills
3+ years in hotel/travel industry, additional languages (Italian, German, French, Spanish, Portuguese)
Technologies
CrewHub (CrewRez), Microsoft Outlook, Word, Excel, PowerPoint
Responsibilities
Book and oversee hotel/transport for crew, handle emergency relocations, act as liaison between client and internal teams, manage vendor payments, identify compliant hotel options, report incidents
Seniority
Individual Contributor, mid-level