Director - Instructional Design
Core
Lead end-to-end instructional design to create scalable, user-centric learning content for SaaS platform integration, API usage, and customization workflows.
Role type
Senior IC instructional design director
Builds
e-learning modules, videos, instructor-led training (ILT), virtual ILT (vILT), guides, and job aids
Domain
SaaS / Technical Training
Required skills
Instructional design, SaaS platform training, API workflow training, Adult learning principles, Authoring tools (Articulate Storyline, Adobe Captivate), LMS management, Video editing, Graphic design, Project management, Agile methodology
Preferred skills
Master's degree in Instructional Design or Education, 3+ years in leadership role
Technologies
Articulate Storyline, Adobe Captivate, Camtasia Studio, LMS platforms, SCORM
Responsibilities
Lead the end-to-end instructional design process to create engaging, scalable, and user-centric learning content. Develop training materials, including e-learning modules, videos, instructor-led training (ILT), virtual ILT (vILT), guides, and job aids. Manage and mentor a team of instructional designers, ensuring quality and consistency in deliverables. Design and deliver training programs focused on SaaS platform integration, API usage, and customization workflows. Monitor and evaluate the effectiveness of training programs through learner feedback, performance data, and completion rates.
Seniority
Senior, hands-on IC with leadership responsibilities
