Academic Counsellor
Core
Guide prospective students through program selection and the application/enrolment process for online undergraduate and postgraduate degree programs.
Role type
Academic Counsellor (Admissions)
Builds
Student enrolment and application processing
Domain
EdTech / Online Education
Deliverable
client delivery
Required skills
CRM management, student record maintenance, outreach and information sessions, relationship building, documentation handling, conversion target achievement
Preferred skills
Regional language conversation skills
Technologies
Salesforce, HubSpot, Zoho CRM
Responsibilities
Provide personalized academic and career counselling, assist with end-to-end application and admission process, maintain accurate student records in CRM, meet enrolment and conversion targets, conduct outreach activities, collaborate with internal teams and partner universities
Seniority
Mid-level, hands-on IC