Slovenian Speaking Customer Service Representative - Booking
Core
Customer support advisor mediating between international travelers and accommodation suppliers via email and phone.
Role type
Customer Service Representative
Builds
High-level customer service for Booking.com's accommodation platform
Domain
Travel & Hospitality
Deliverable
client delivery
Required skills
Slovenian (C2), English (advanced), problem-solving, communication, PC skills (Office 365, CRM)
Preferred skills
Process Excellence, Collaboration, Emotional Intelligence, Open Mindedness, Critical Thinking, Solution Orientation, Entrepreneurship
Responsibilities
Clarifying inquiries about service, payment, and technical requirements; providing accurate information; following set processes.