Norwegian Speaking Customer Service Representative for Booking
Core
Empathic customer support advisor mediating between international travelers and accommodation suppliers via email and phone.
Role type
Customer Service Representative
Builds
High-level customer service for Booking's accommodation platform
Domain
Travel & Hospitality
Deliverable
client delivery
Required skills
Norwegian (C2), English (C1), problem-solving, CRM/Office 365 proficiency, accommodation platform affinity
Preferred skills
Process Excellence, Collaboration, Emotional Intelligence, Critical Thinking, Solution Orientation, Entrepreneurship
Responsibilities
Clarifying inquiries about service, payment, and technical requirements; providing accurate information; following set processes.