French Speaking Customer Service Agent - Work In Sofia, Bulgaria
On-site
Core
Act as the primary point of contact for French-speaking clients, resolving inquiries via phone, email, and live chat.
Role type
Customer Service Agent
Builds
Customer support interactions for French-speaking users
Domain
Customer Support Services
Deliverable
client delivery
Required skills
French (native or fluent), English, CRM management, problem-solving
Responsibilities
Resolve customer inquiries via phone, email, and live chat; Maintain detailed records of customer interactions within CRM; Collaborate with international team members to troubleshoot complex issues; Exceed quality and performance targets set by management.
