German - Customer Service Advisor
Core
First point of contact for customers across live chat, phone, email, and social media, handling product advice and order issues.
Role type
Customer Service Advisor
Builds
Customer support interactions for a portfolio of global brands (e.g., Coca-Cola, Nestle)
Domain
Digital commerce / E-commerce
Deliverable
client delivery
Required skills
English (fluent), German (fluent), multi-channel communication, customer inquiry resolution, target achievement
Responsibilities
Engage with customers via live chat, phone, email, and social media; resolve product and order inquiries; collaborate with team members and departments to enhance service quality.
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