Job
On-site · Cyprus
Core
Proactively engage with clients via calls and various mediums to enhance their experience, build relationships, and ensure smooth onboarding and support for IronFX's trading platforms.
Role type
Client Success Executive
Builds
Client relationships and satisfaction for online trading platforms
Domain
Financial services / Forex trading
Deliverable
client delivery
Required skills
Native French language, outbound calling, client relationship management, troubleshooting, cross-functional coordination, compliance adherence
Preferred skills
Previous experience in FX industry customer success, proactive mindset, problem-solving, multitasking in fast-paced environments
Technologies
Internal client management systems, trading platforms
