Líder de entrenamiento Líder de entrenamiento
Core
Design and implement training programs for sales and operational staff to standardize service delivery and enhance commercial skills.
Role type
Senior Training Leader (Sales & Operations)
Builds
Training plans, service models, and communication strategies for field divisions
Domain
Automotive parts retail / Human Resources
Required skills
Process training, CRM implementation, sales force specialization, coaching, gamification, commercial KPIs, change management
Preferred skills
Engineering degree, travel availability, effective communication
Technologies
CRM systems, University APYMSA platform
Responsibilities
Design training programs for active and new employees; Collaborate with Training and SGC areas to implement joint plans; Implement service models in field divisions; Ensure specialization in exclusive brands and products; Design and manage communication and gamification strategies; Develop commercial skills through field and branch training; Ensure implementation of sales incentives and recognition programs.
