Senior Manager, Training Strategy, Inspections Center
Core
Own end-to-end execution of training programs for entry-level, technician, and cosmetic roles across 36 inspection sites to develop skilled associates and advance internal talent.
Role type
Senior Manager, Training Strategy (Operational Leadership)
Builds
A scalable training system for Carvana's Recon operation supporting 3 million cars/year
Domain
Automotive retail operations / Learning & Development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> operational training programs and performance metrics
Required skills
Training program lifecycle management, field operations alignment, blended learning strategy design, data-driven performance monitoring, trainer development and certification, stakeholder relationship building, project management
Preferred skills
Master's in Business/Supply Chain/I/O Psychology/Learning Design, consulting experience, Google Suite proficiency, Project Management certification
Technologies
Workday, Carli, Google Suite
Responsibilities
Own full training program lifecycle from gap analysis to field delivery and performance measurement; Launch training programs at new sites; Define and execute blended learning strategies; Build trusted relationships with site leaders to protect training time; Monitor metrics and surface gaps for remediation; Develop and certify a high-quality bench of trainers
Seniority
Senior Manager, operational leadership with field presence
