French Speaking Customer Experts for Singapore Airlines - Work In Athens, Greece
Core
Deliver elite customer service to Singapore Airlines passengers, managing flight bookings, re-routings, and complex itinerary changes while providing expert guidance on travel documentation and baggage policies.
Role type
Customer service representative (aviation)
Builds
Premium customer support experience for Singapore Airlines passengers
Domain
Aviation / Travel
Deliverable
client delivery
Required skills
French (native or fluent), flight booking management, itinerary change handling, travel documentation knowledge, baggage policy expertise, customer inquiry resolution, loyalty program knowledge
Responsibilities
Deliver elite customer service to passengers, manage flight bookings and re-routings, provide guidance on travel documentation and baggage policies, resolve complex customer inquiries via telephone/email/chat, coordinate with international flight operations teams, maintain knowledge of airline loyalty programs