Senior Business Travel Consultant - GDS - Remote
Core
Senior Business Travel Consultant providing first-class, 7-star service to B2B customers by managing travel bookings, amendments, and cancellations via GDS systems.
Role type
Senior Business Travel Consultant (Customer Care)
Builds
Travel itineraries (flights, car rentals, hotels) for strategic NAM customers
Domain
Business Travel / SaaS
Deliverable
client delivery
Required skills
GDS expertise (Amadeus/Sabre), air fare and ticketing proficiency, English fluency, North American business culture knowledge, business travel consulting experience
Preferred skills
Independent problem-solving, prioritization, empathy, tech-savviness, flexibility
Technologies
Amadeus, Sabre
Responsibilities
Manage travel bookings, amendments, and cancellations; arrange domestic and international travel for strategic customers; handle client inquiries via live chat, telephone, and email; maintain GDS queues; mentor junior team members; ensure SLA compliance
Seniority
Senior, hands-on IC with mentorship duties