Service Manager
Core
Oversee and enhance service delivery operations, ensuring quality and efficiency across all service functions to optimize customer satisfaction.
Role type
Service Manager
Builds
Service delivery operations and client experiences
Domain
Cleaning hygiene and similar industry
Required skills
Team leadership, Service strategy development, KPI monitoring, Client relationship management, Cross-functional coordination, Process optimization, Escalation handling, Team training
Preferred skills
Business or Management degree, Project management principles
Technologies
Service management software and tools
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