Automotive Service Advisor
Core
Managing the automotive service department by supervising technicians, scheduling duties, and ensuring customer satisfaction and operational efficiency.
Role type
Service Department Manager / Senior Service Advisor
Builds
Service department operations and customer service experiences
Domain
Automotive repair and maintenance
Deliverable
client delivery
Required skills
Team leadership, scheduling and assignment, performance evaluation, parts inventory management, safety compliance, customer relations
Preferred skills
Fast-paced environment adaptability, mentoring, detail orientation, professional relationship building
Technologies
Safety equipment, shop hardware
Responsibilities
Supervising technicians and service personnel, planning and scheduling duties, managing parts inventory, ensuring store safety compliance, evaluating staff performance, working directly with customers on sales and service issues
Seniority
Mid-level, hands-on management