Account Manager
Core
Strategic Account Manager driving customer success, expansion, and retention for an Agentic SDLC platform by building executive relationships and diagnosing engineering challenges.
Role type
Senior IC strategic account manager (SaaS)
Builds
Agentic SDLC platform for engineering teams
Domain
Developer tools / DevOps / Platform Engineering
Required skills
Account management, customer success, post-sale SaaS sales, executive relationship building, multi-threaded deal management, adoption strategy, churn risk mitigation, revenue forecasting, quota ownership
Preferred skills
Enterprise or Mid-Market segment experience, familiarity with developer tools, DevOps, or technical products, platform engineering maturity knowledge
Technologies
Port (Agentic SDLC Platform)
Responsibilities
Own renewal strategy and expansion pipeline; build multi-threaded executive relationships; drive customer adoption; diagnose customer challenges and position strategic solutions; lead cross-functional customer success teams; identify early risk signals to prevent churn; shape product and sales strategy through customer intelligence
Seniority
Mid-Senior, hands-on IC (via careerplan.io/jobs/59-004-A6-277-account-manager-at-port)