Sales & Marketing - Director of MICE & Catering Sales
Core
Business leader of the property's Catering Sales Department managing reactive and proactive sales efforts for MICE and catering events.
Role type
Director of MICE & Catering Sales
Builds
Catering sales revenue and group/convention business for luxury hotels
Domain
Hospitality / MICE / Catering
Deliverable
product features
Required skills
MICE & Catering Sales, Commercial Acumen, Leadership, Analytical & Reporting, Creative Thinking, Solution-Oriented Mindset, Service Excellence
Preferred skills
Experience in large-scale luxury hotel environment (400+ rooms)
Technologies
Budgeting tools, Forecasting software, CRM systems
Responsibilities
Manage catering sales efforts including local and group/convention business, Develop and manage catering sales revenue and operation budgets, Create and implement catering sales/marketing plans, Lead and develop on-property catering sales managers, Partner with Event Management and hotel operations to sell products and services, Monitor guest satisfaction and resolve issues arising from the sales process