Dutch Speaking Advisor for Online Payment Platform - Work In Sofia, Bulgaria
Core
Provide world-class support to users of a leading digital payment ecosystem within the FinTech industry.
Role type
Customer support advisor (FinTech)
Builds
A digital payment ecosystem
Domain
FinTech / Online Payments
Deliverable
client delivery
Required skills
Dutch (native or fluent), secure account management, transaction inquiry handling, payment gateway troubleshooting, system error escalation, compliance protocol adherence
Preferred skills
passion for FinTech, customer-centric mindset, experience in service-oriented roles
Responsibilities
Assist clients with secure account management, transaction inquiries, and troubleshooting payment gateway issues; Identify and escalate critical system errors to technical teams; Contribute to the refinement of internal support processes
Seniority
Individual Contributor
Sourced via adzuna · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.