Backoffice specialist
Core
First point of contact for clients and colleagues, handling inquiries and guiding them through HR-related processes.
Role type
Backoffice specialist (HR support)
Builds
Client support and internal coordination for an employment agency
Domain
HR / Employment agency
Deliverable
client delivery
Required skills
Communication, problem-solving, HR knowledge, proactive attitude, customer service
Responsibilities
Answer incoming calls and emails, answer complex questions, serve as the main contact for clients and colleagues, inform clients about changing collective labor agreements, costs, and current laws and regulations
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