Conseiller Client (F/H) - Service Client - Villers-Cotterêts
Core
Customer service representative handling inbound calls, emails, and social media interactions to resolve issues and provide information for clients.
Role type
Customer service representative
Builds
Customer satisfaction and brand image for enterprise clients
Domain
Business Process Outsourcing (BPO) / Customer Support
Deliverable
client delivery
Required skills
French (fluent written and spoken), communication, organization, autonomy, digital tools proficiency
Responsibilities
Answering inbound calls, managing customer complaints, responding to emails and social media interactions, providing information to prospects and clients