Swedish & Norwegian-speaking Customer Agent to Amsterdam
Core
Customer Service Representative assisting travel agencies with booking-related inquiries, flights, luggage, and loyalty programs.
Role type
Customer Service Representative (Call Center)
Builds
Booking solutions and customer support for travel agencies
Domain
Travel industry
Deliverable
client delivery
Required skills
Fluent Swedish, Fluent Norwegian, Fluent English, Reservation system proficiency, CRM system proficiency, Problem-solving, Complex case handling
Responsibilities
Assist travel agencies via phone with booking and flight inquiries, Provide accurate solutions to customer questions, Handle special requests and complex cases, Use reservation and CRM systems to manage interactions, Collaborate with colleagues to ensure smooth operations
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