Customer Service Representative (Swedish - Speaking) - On Site - TR02
Core
Respond to customer requests, provide advice, and ensure satisfaction while maintaining contractual SLAs in tech, finance, travel, fashion, and healthcare sectors.
Role type
Customer Service Representative
Builds
Customer support services for global brands
Domain
Technology and services
Deliverable
client delivery
Required skills
Swedish (proficient/bilingual), English (advanced), customer service experience, basic sales/upselling/cross-selling, IT platform/equipment/application knowledge (Windows/MS Office)
Preferred skills
None stated
Technologies
Windows, MS Office
Responsibilities
Respond to customer requests and provide advice, Escalate potential service issues, Liaise with Supervisors/Mentors on specific projects
Seniority
Entry-level to Individual Contributor
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