IT Support Medewerker - FOD Mobiliteit
Core
Providing first and second-line IT support to users, managing workstations, laptops, and shared environments like conference rooms.
Role type
IT support specialist (helpdesk)
Builds
IT hardware and software solutions for government employees
Domain
Public sector / Federal Mobility and Transport
Deliverable
client delivery
Required skills
Windows 11, Microsoft applications, IT hardware configuration, incident management, problem analysis
Preferred skills
Driver's license B, French or English, ITIL, Agile
Technologies
Windows 11, Microsoft applications
Responsibilities
Install, configure, and manage workstations and laptops; set up individual workspaces and shared environments; provide first and second-line support; analyze technical problems and implement solutions; register and track incidents via a helpdesk system
Seniority
Junior to Mid-level
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