Stagiair Klantenrelaties & Operations
Core
Overnemen van klantcontact en feedbackopvolging om gebruikerservaringen te vertalen naar productverbeteringen voor AI-software voor consultants.
Role type
Intern Customer Success & Operations
Builds
AI software for consultants
Domain
SaaS / AI / Consulting
Deliverable
product features
Required skills
Customer communication, feedback collection, translating feedback to product tickets, operational task management, identifying product gaps
Preferred skills
Experience in customer success, familiarity with digital tools
Technologies
Digital tools
Responsibilities
Actively converse with customers and collect structured feedback, help users maximize value and identify churn risks, translate conversations into concrete product tickets, set up a workflow for feedback collection and prioritization, handle daily operational tasks independently, signal product gaps based on user needs