Customer Success Manager - AI Trainer - Freelance - 8-20 hrs/week - Remote
Core
Review and refine AI-generated outputs related to customer success, client engagement, and support processes to ensure accuracy and practical relevance.
Role type
Senior Customer Success Manager (AI Trainer)
Builds
AI-powered customer management systems and models
Domain
Artificial Intelligence / Customer Success
Deliverable
production ML models
Required skills
Customer success strategy, client engagement evaluation, compliance assessment, scenario drafting, critical feedback, independent work
Preferred skills
Experience advising on customer success strategies, understanding of support processes
Technologies
AI models, AI-powered interview systems
Responsibilities
Evaluate AI responses for accuracy and compliance, draft realistic customer scenarios, identify gaps in AI-generated content, provide structured critical feedback on AI outputs
Seniority
Senior, hands-on IC