IT-Projektleiter / CSM erneuerbare Energien (m/w/d)
Core
Scaling customer success and managing the full product lifecycle for existing clients in the renewable energy and software platforms sector.
Role type
Senior Customer Success Manager / Project Manager
Builds
Standardized follow-up orders and product adoption strategies for renewable energy clients
Domain
Renewable energy industry + Software platforms
Deliverable
client delivery
Required skills
Customer success management, project management, stakeholder management, regulatory knowledge (EEG, EnWG), software development project leadership, strategic planning, data analysis (KPIs), cross-functional communication
Preferred skills
PMP, Prince2, or IPMA certification, Scrum methodology experience, MS Project and Jira proficiency
Technologies
MS Project, Jira, Scrum
Responsibilities
Coordinate onboarding, implementation, and training; identify scaling opportunities; act as a trusted advisor; prepare and acquire follow-up orders; manage internal and external workflows; track and report on customer success KPIs.
Seniority
Senior, hands-on IC