AVP of Client Services (Remote)

🌐 Remote💼 Full-time💰 $90,000–$140,000🗓 2026-09-23 → 2026-09-26

Core

Lead operational excellence, service delivery, and risk management for a portfolio of clients in the benefits technology sector.

Role type

Senior individual contributor (AVP) managing a team of Client Service Leaders

Builds

Client service programs and operational workflows for benefits technology clients

Domain

HR Technology / Benefits Administration

Deliverable

client delivery

Required skills

Benefits Administration, Client Services, Customer Success, HR Technology, Healthcare, Team Leadership, Coaching, Performance Management, Escalation Management, Data Analysis

Preferred skills

None stated

Technologies

None stated

Responsibilities

Lead service execution and client health monitoring across assigned portfolios; Manage and develop Client Service Leaders through coaching and performance accountability; Monitor performance metrics to drive continuous improvement; Partner cross-functionally to align client strategies and resolve systemic issues; Support sales activities and scope discussions.

Seniority

Senior, hands-on IC with team management

Sourced via greenhouse · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.

About Businessolver

Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.