Reception / Front Desk Executive
Core
Welcome and assist patients, visitors, and clients; manage front desk operations and appointment bookings for a healthcare clinic.
Role type
Front Desk Executive
Builds
Patient appointment schedules and clinic operational flow
Domain
Healthcare / Medical Clinic
Deliverable
client delivery
Required skills
appointment management, patient registration, billing and invoice generation, multi-channel communication (calls, WhatsApp, email), MS Office and Google Sheets proficiency, multitasking, organizational coordination
Preferred skills
English, Kannada, and Hindi communication
Responsibilities
Handle incoming calls, WhatsApp inquiries, emails, and appointment bookings; Coordinate doctor schedules and maintain appointment calendars; Register new patients and maintain accurate patient records; Handle billing, invoice generation, and payment collection; Prepare daily reports related to appointments, inquiries, and patient visits
Seniority
Entry-level to Junior