Software Engineer (w/m/d)
Core
Managing and optimizing B2B sales CRM projects, processes, and user adoption for a regional energy provider serving ~2 million customers.
Role type
CRM Specialist (B2B Sales)
Builds
B2B Sales CRM systems and optimized sales processes
Domain
Energy / Utilities / B2B Sales
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
CRM system implementation (MS Dynamics, Salesforce), B2B sales process analysis, stakeholder management, project management, training & onboarding, reporting & analytics
Preferred skills
Agile project context experience, customer orientation
Technologies
MS Dynamics, Salesforce
Responsibilities
Manage B2B Sales CRM project; Conduct requirements gathering via interviews and workshops; Analyze and optimize B2B sales processes; Manage testing activities with Key Users; Design and conduct training and onboarding; Conceive and manage reports and analyses; Administer CRM system maintenance
Seniority
Mid-level, hands-on specialist
