Account Manager
Core
Account Manager serves as the commercial contact for existing and potential healthcare clients (GPs, pharmacies, clinics) in a specific region or segment, combining deep knowledge of CGM's medical software portfolio with a customer-centric approach to build sustainable relationships and drive growth.
Role type
Account Manager (Sales & Business Development)
Builds
CGM medical software solutions for pharmacies, GP practices, hospitals, and clinics
Domain
eHealth / Medical Software / Healthcare IT
Required skills
deep knowledge of CGM software portfolio, customer relationship management, contract and price negotiation, sales pipeline management, needs analysis, software demonstration and workshop delivery, process optimization consulting, market knowledge of healthcare segments
Preferred skills
network in healthcare sector, experience with SAP CRM, ability to plan and execute customer visits, cross-selling and upselling capabilities
Technologies
CGM software portfolio, SAP CRM
Responsibilities
Maintain and expand the installed base within the assigned region or segment; build and maintain trusted relationships with GPs, pharmacists, and clinical institutions; represent CGM at trade fairs and industry events; lead prospects through the full sales cycle from first contact to contract signing; analyze customer needs and clinical/business processes to provide advice and process optimization plans; conduct demonstrations and workshops on CGM software applications; actively identify and pursue sales opportunities for cross-selling and upselling.
Seniority
Individual Contributor, mid-level sales role
