Sales Development Representative Upsell – Remote
Core
Proactive outbound sales role focused on identifying expansion opportunities and re-engaging dormant accounts within existing ANZ customer base to drive upsells of Employment Hero's SaaS suite.
Role type
Outbound Sales Development Representative (Upsell)
Builds
Upsell revenue and pipeline for existing SaaS customers
Domain
HR Technology / SaaS
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
outbound B2B sales, cold outreach (phone/email), stakeholder identification, CRM management, discovery calls, pipeline building
Preferred skills
SaaS sales experience, LinkedIn Sales Navigator proficiency, ZoomInfo/Lusha usage, storytelling
Technologies
Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, Lusha
Responsibilities
Generate and qualify outbound upsell opportunities via personalized outreach; Re-engage disengaged accounts to identify expansion potential; Collaborate with Account Executives to progress and close deals; Build and maintain a healthy outbound pipeline; Partner with Customer Success and Marketing to surface expansion signals; Conduct discovery calls to understand business needs and align solutions.
Seniority
Entry-level to Mid-level, career progression path to Account Executive
