ServiceNow QA Engineer
Core
Design, develop, and execute test plans, test cases, and test scripts for ServiceNow implementations across multiple modules and business-critical workflows.
Role type
ServiceNow QA Engineer
Builds
Enterprise ServiceNow implementations
Domain
Enterprise IT / Low-code platform
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow platform expertise, automation testing frameworks, TypeScript, functional testing, integration testing, regression testing, UAT, end-to-end testing, REST/SOAP validation, test management tools, Agile/Scrum methodologies
Preferred skills
ServiceNow CSA certification, ISTQB certification, specific ServiceNow module certifications
Technologies
Playwright, Selenium, Cypress, JIRA, Azure DevOps, TestRail
Responsibilities
Design and execute test plans and scripts, perform functional/regression/integration/UAT testing, build and maintain automation frameworks, validate platform customizations and integrations, support defect tracking and root cause analysis, participate in sprint planning and release readiness, contribute to QA process improvements
Seniority
Mid-Senior (3–7+ years experience)