Lead/Senior ServiceNow Platform Architect
Core
Design and implement enterprise-scale ServiceNow solutions to drive efficiency, automation, and value across the organization.
Role type
Senior ServiceNow Platform Architect
Builds
Scalable ServiceNow architectures, integrations, and platform roadmaps for enterprise systems
Domain
Enterprise IT / Service Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow platform architecture, JavaScript/Glide APIs, IntegrationHub, CMDB/CSDM strategy, ATF testing, REST/SOAP APIs
Preferred skills
GenAI capabilities, Performance Analytics, ITIL frameworks, Agile/Scrum methodologies
Technologies
ServiceNow, JavaScript, Angular, Jelly, MID Server
Responsibilities
Architect end-to-end solutions across ITSM, CMDB, ITOM, and HRSD modules; define platform governance and development best practices; lead technical design workshops and PoC initiatives; mentor developers and conduct code reviews; manage stakeholder communication for complex technical concepts.
Seniority
Senior, hands-on IC with strategic oversight