Software Engineer 2 (ServiceNow Platform Developer)
Core
Design, develop, test, and maintain ServiceNow platform solutions to enhance customer and business experiences.
Role type
Mid-level ServiceNow Platform Developer
Builds
ServiceNow applications and integrations for U.S. Bank's customer service and IT service management systems
Domain
Financial Services / Low-code Platform Development
Deliverable
production ML models | product features
Required skills
ServiceNow CSM/ITSM modules, ServiceNow scripting (Client/Server-side JS, AngularJS), Flow Designer, Workflow Editor, REST APIs, Advanced Work Assignment, Service Portal, Business Rules, Script Includes, UI Pages, HTML/CSS
Preferred skills
Experience with ServiceNow Customer Service Management (CSM) and IT Service Management (ITSM) modules, Advanced Work Assignment (AWA) configuration, Service Portal development, scripted platform components
Technologies
ServiceNow, JavaScript, AngularJS, HTML, CSS, REST
Responsibilities
Designing, developing, testing, operating and maintaining products; writing production-ready and testable code; creating optimal design adhering to architectural best practices; performing analysis on failures and proposing design changes; conducting code reviews; ensuring compliance and security best practices
Seniority
Mid-level, hands-on IC