Customer Activation Manager, Public Sector
Core
Partner with public-sector organizations to deliver measurable value, guide onboarding, and advise on modernizing financial workflows.
Role type
Senior Customer Success Manager (Public Sector)
Builds
Ramp's adoption and utilization within government agencies, educational institutions, and nonprofits
Domain
Fintech / Public Sector Finance
Deliverable
product features
Required skills
B2B SaaS implementation, public-sector engagement, change management, multi-stakeholder partnership, compliance alignment, product utilization strategy
Preferred skills
Public-sector experience, large-scale strategy, Finance/Fintech background, AI fluency, program/project management
Technologies
Oracle, PeopleSoft, Workday, SAP, FedRAMP, SOC 2, HIPAA, CJIS
Responsibilities
Lead onboarding and rollout ensuring compliance; Drive adoption across finance, procurement, IT, and compliance stakeholders; Act as a trusted advisor on best practices and workflow optimization; Ensure compliance with regulations like FedRAMP; Maximize utilization and deliver ROI; Collaborate cross-functionally with Product and Engineering; Collect and share customer insights to influence roadmaps
Seniority
Senior, hands-on IC