Account Manager German Speaking (f,m.d)

## Responsibilities As a strategic commercial partner, the Account Manager is responsible for securing and expanding a high-value portfolio by guiding customers along their data maturity journey and uncovering new revenue opportunities. Through a deep understanding of customer objectives, the role positions Adverity as a critical enabler of strategic business outcomes—not just a platform provider. By consistently demonstrating measurable ROI and influencing executive stakeholders, the Account Manager plays a pivotal role in turning customer partnerships into long-term, revenue-generating growth engines. Some of the things you’ll work on: - Drive revenue growth through strategic upsells and cross-sells, aligning Adverity’s evolving capabilities (e.g., AI analytics, Data Quality) with customer pain points. - Proactively identify commercial opportunities within your portfolio, turning business challenges into expansion conversations. - Build and deliver compelling, data-backed business cases that connect product functionality to measurable ROI and strategic business outcomes. - Consistently exceed Net Revenue Retention (NRR) targets by unlocking new revenue streams and minimizing contraction. - Position Adverity as a critical pillar in the customer’s data strategy, steering conversations away from features and toward long-term value. - Own the commercial execution of your accounts end-to-end—from opportunity spotting to deal closing and internal alignment. - Build deep, multi-threaded relationships with executive stakeholders to secure influence and elevate commercial positioning. - Anticipate renewal risks early and neutralize churn threats with value reinforcement and competitive differentiation. - Maintain rigorous CRM documentation to support account planning, forecasting, and stakeholder visibility. - Champion the customer’s voice across internal teams to ensure our roadmap and services fuel commercial expansion and retention. ## Requirements We’re excited if you have: - Proven track record of driving revenue expansion in SaaS, ideally in a Data Platform or AdTech / MarTech environment. - Fluency in German (native or bilingual proficiency / C2 level) and English is required for this role. - Strong sales instincts with demonstrated success in identifying, developing, and closing upsell and cross-sell opportunities. - Skilled in crafting persuasive business cases and commercial narratives tied to customer KPIs and ROI outcomes. - Deep understanding of enterprise buying cycles, commercial drivers, and stakeholder motivations. - Comfortable engaging and influencing executive-level stakeholders and economic buyers to drive deal progression. - Experience navigating complex accounts and multi-threaded relationships to accelerate commercial outcomes. - Strong financial and strategic acumen—able to link data and product features to top-line impact. - Proficiency in CRM and success tools (e.g., Gainsight), including forecasting, account planning, and stakeholder mapping. - Effective at using AI tools and modern productivity tech to streamline operations and focus on revenue-driving activities. - Self-directed and outcome-obsessed, with a relentless focus on growth. ## Benefits Why you’ll love it here: - Flexible working hours and home-office - Internal shares program (EDPP) - Regular team events (also remote) - Sustainable merch for all employees - Adverity Social Responsibility Days (+1 day paid off) ## Nice to Have Not specified in the original description. This is a full-time position based in our Vienna office or London Office working on a hybrid basis.