Principal Product Manager Loyalty & Referrals
Required skills
Significant experience as a product lead at a large-scale B2C company, Strong UX instincts, A data-driven, commercial mindset, Executive presence, Experience collaborating closely with marketing and CRM counterparts, A driver of AI utilization
Preferred skills
Experience with loyalty, rewards, or engagement programs
Technologies
Modern tech stack
Responsibilities
Drive the vision, roadmap, and strategic direction for the loyalty program, Ship milestones that move the business near-term, Build the metric framework connecting customer behavior to program performance and commercial outcomes, Partner with marketing and CRM counterparts on program communications, reward economics, and commercial strategy, Manage external vendor relationships, Engage directly with C-level and senior leadership, Partner with the team leading referrals and virality
Seniority
Principal
Domain
Loyalty & Referrals