Technical Product Manager (Loyalty and Rewards)
Core
Shape the direction of loyalty and rewards product areas to help customers build effective rewards experiences and deepen end-user engagement within a financial technology platform.
Role type
Technical Product Manager (Loyalty and Rewards)
Builds
Loyalty and rewards features across digital channels for financial institutions, merchants, and enterprises
Domain
Fintech / Customer Engagement / Loyalty Programs
Deliverable
product features
Required skills
Product roadmap ownership, requirement gathering, cross-functional collaboration, user behavior analysis, campaign strategy advising, client solutioning, AI-based discovery and research, AI-based front-end prototyping
Preferred skills
Experience with digital engagement platforms, promotions, or customer rewards systems, knowledge of customer engagement and retention strategies
Technologies
AI tools for discovery, research, and prototyping
Responsibilities
Own the product roadmap for loyalty and rewards features, gather customer and stakeholder requirements, collaborate with engineering and design teams, analyze user behavior and performance metrics, define and prioritize initiatives to grow rewards adoption, work with customers on loyalty programs to generate campaigns and offerings
Seniority
Mid-Senior, hands-on IC
